When you do business with us, we need to collect some personal information about you such as your name, email address, passport number and payment details. This information is used, for example, to process your booking and travel arrangements and purchases. Some of this information is shared with our trusted partners such as hotels and airport ground handlers to ensure that your baggage arrives safely at your destination.
This policy applies to all personal information we process about you when you do business with us, purchase or use our services, visit our website or otherwise interact with us.
What personal information do we collect?
Personal information has the meaning given under your local data protection law, and, the meaning of personal data given, where applicable. Generally, the type of personal information we collect about you is the information that is needed to facilitate your travel arrangements and bookings and to arrange travel related services and/or products on your behalf.
We therefore typically process the following types of personal information about you:
contact information (such as name, residential/mailing address, telephone number, email address);passport details; payment account information (credit/debit card details, including card type, card number, security number and expiry date); information about your dietary requirements and health issues (if any); and When you make contact with us for other purposes, we may also collect personal information about you in relation to those purposes.
Usage of collected information
We may use information in the following ways:
- For the purposes for which you specifically provided the information.
- To enhance existing features or develop new features, products and services.
- To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
- To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
Feedback & Contact
If you wish to inform us of a change or correction to your personal information, request a copy of the information we collect on you, request deletion of your information or would like to restrict the further processing of your data, please contact us at firstname.lastname@example.org or via any other channel.